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ISEND Services

ISEND logo on computer screen

What is ISEND?

Inclusion, Special Educational Needs and Disabilities (ISEND) is the name for the services provided by East Sussex County Council to support children and young people with SEND, with equality of access to education.

ISEND sits within Children's Services alongside other services such as:

Accessing ISEND Services

Most ISEND services are accessed via the ISEND Front Door on Czone. 

Professionals, such as Special Educational Needs Co-ordinators (SENCOs), often make the referrals in schools and nurseries.

ISEND includes different services with specific roles. These roles may include directly supporting children with SEND or supporting and advising schools. Services below that can be contacted directly are linked to their full details on the East Sussex 1Space directory.

This page lists all of the ISEND services.

Assessment and Planning (A&P)

The Assessment and Planning team manages the assessment and planning process for Education, Health and Care Plans (EHCPs) for children and young people aged 0 to 25 with special educational needs and disabilities (SEND):

Interim Provision Service (IPS)

The Interim Provision Service (IPS) is an interim teaching service for children and young people:

Teaching support is accessed only via referral from an Assessment and Planning Officer (APO) in the Assessment and Planning (A&P) Team. Schools, parents and other services or professionals are unable to refer or request support from IPS.

ISEND Placement Support Service (ISEND PSS)

The ISEND Placement Support Service (ISEND PSS) supports the successful placement of learners in their local mainstream school. 

ISEND PSS support is accessed only via an internal ISEND referral from the Assessment and Planning (A&P) Team for a focused piece of work. Schools, parents and other services or professionals are unable to refer or request support from ISEND PSS.

ISEND Post 16 & INMS team

East Sussex County Council have a small team of managers, the ISEND Post 16 & INMS team, that work closely with the Assessment and Planning (A&P) team and with local colleges and training providers around support and provision for young people, post 16.

Children's Disability Service (CDS)

The Children’s Disability Service helps children who have severe and enduring cognitive delay and severe learning disability, low functional abilities and who may also have physical disabilities. We assess children up to 16 years old, and their families, for social care support:

Communication, Learning, Autism Support Service (CLASS)

ISEND Communication, Learning and Autism Support Service (CLASS) offers support, advice and training to mainstream schools and academies. We work with other services to support children and young people to access full-time education. 

Our staff hold specialist qualifications in speech, language and communication needs (SLCN, including autism) and specific learning difficulties:

CLASS+ and Spectrum are a part of CLASS.


CLASS+ works across East Sussex to support families/carers of Autistic children and young people. Their aim is to provide guidance and training that enables families/carers to build their understanding of the strengths and challenges faced by Autistic children and young people and to develop greater confidence in how to support them:

This team is part of the CLASS service.

Early Years Service (EYS)

The ISEND Early Years’ Service (EYS) supports pre-school aged children with SEND. This may include complex needs that create a barrier to learning and inclusion.

EYS also offer an 'Early Link' strand of the service. This is offered to children with significant medical and/or complex needs. In order to access this service, 4 or more professionals need to be involved in their care (excluding HVs and GP):

Education Support, Behaviour and Attendance Service (ESBAS)

The Education Support, Behaviour and Attendance Service (ESBAS) provide specialist support and guidance to schools to support children and young people with poor attendance, difficult, dangerous or concerning behaviour, issues related to bullying and/or those at serious risk of suspension or exclusion:

Educational Psychology Service (EPS)

The Educational Psychology Service (EPS) focuses primarily on the learning, social and emotional development of problems encountered by children & young people aged 0-25 years, within their educational setting.

The work of an educational psychologist can either be directly with a child, or group of children or indirectly through their work with parents/carers, teachers and other professionals. Indirect work often involves research, training, consultation and discussion to clarify the precise nature and requirements of any psychological intervention proposed either at the individual or systems level. Direct work can involve delivering a psychological intervention to an individual child or group but usually involves some form of assessment.

To read the full service description and to find out how you can get in contact, please click the link below:

Mental Health and Emotional Wellbeing (MHEW) in Education Team

The Mental Health and Emotional Wellbeing in Education Team is part of the Educational Psychology Service. The MHEW Advisers combine qualifications and experience from teaching, school leadership, coaching, mentoring, mediation, youth, and family support work, with a passion for supporting individual and community mental health and emotional wellbeing. The team supports primary, secondary and post-16 settings to develop whole organisation practice relating to MHEW, including;

The Whole School Approach encompasses and mobilises the whole school or college to promote student and staff wellbeing, and address mental health issues. This type of approach has been shown to be most effective in promoting social and emotional wellbeing than those which focus on only one or two aspects of school or college life:

English as an Additional Language Service (EALS)

English as an Additional Language Service (EALS) are a team of specialist EAL teachers and Bilingual Support Officers (BSO). They work with pupils who have English as an additional language to help them access the curriculum and fully integrate in to school life. They work with pupils from the Foundation Stage, KS1-4 and post-16.

They have BSOs speaking 17 of the languages spoken by pupils in East Sussex: Arabic, Bengali, Bulgarian, Cantonese, Farsi, Italian, Kurdish Sorani, Lithuanian, Mandarin, Farsi, Polish, Portuguese, Romanian, Russian, Thai, Turkish and Vietnamese:

Sensory Needs Service (SNS)

The Sensory Needs Service provides support to hearing impaired (HI) and visually impaired (VI) children across all ages and ability ranges and their families. They also provide guidance to educational settings and other professionals supporting children with sensory needs.

The SNS team works directly with children and their families, pre-schools and schools to support and promote inclusion of children with hearing Impairments and visual impairments in a range of settings:

Sibling Service (Sibs)

The Sibling Service (Sibs) provides short breaks and activity days for children aged 6 to 17 who have a brother or sister with a disability:

To read the full service description and to find out how you can get in contact, please click the link below:


ISEND Spectrum is a free, county-wide service that helps Autistic children and young people ‘aged 5–18’ to join in activities in their local community, develop their independence and build confidence in developing key life skills:

This team is part of the CLASS service.

Teaching and Learning Provision (TLP)

The ISEND Teaching and Learning Provision (TLP) provides educational support for children and young people aged 5 to 16 who are unable to attend school full-time as a result of illness or medical disability. We also monitor the education being given to children whose parents/carers choose to educate them at home, and offer advice and support to these parents/carers:

ISEND Elective Home Education (EHE)

The Elective Home Education (EHE) service is a team that sits within TLP and fulfils the statutory duties within the Education Act 1996 for families that choose to electively home educate their children. The EHE service provide advice and support to families to enable home educators to provide the best possible education for their child and satisfy the Local Authority’s duty to establish that a child is in receipt of a suitable education:

Gypsy Roma Traveller (GRT) support

The TLP also supports Gypsy Roma Traveller (GRT) children to achieve their academic potential in school. 

Find out more by visiting the GRT website, named The Stopping Place.

Glossary of East Sussex SEND Terms

Some of the terms used on this website are explained on our page, Glossary of East Sussex SEND Terms.

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