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Counselling via Text Message

Customer Relations Team

East Sussex County Council Children's Services Customer Relations Team can provide general advice, guidance and signposting to families regarding Children's Services and ISEND. They can help with finding childcare as well as taking feedback and complaints about Children’s Services.

They can be contacted by phone on:

To find out more about the Children's Services Complaints Policy, you can visit the East Sussex County Council website using the below link:


Amaze SENDIASS (Special Educational Needs and Disability Information, Advice and Support Service) offer free, independent and impartial local telephone advice and guidance on matters relating to Special Educational Needs and Disabilities (SEND) and are a great point of contact for discussing any concerns you have around SEND for children, young people and parents/carers.

They can be contacted by phone on:

Alternatively, you can visit them at:

Please note: all of the links in this section will open the websites in a new tab.

ISEND Services

ISEND (Inclusion and SEND) is the name for the services provided by East Sussex County Council to support children and young people with equality of access to education and SEND.

You can visit this websites page on ‘ISEND Services’ for an overview on all of the services.

For the full service and contact details for all of the ISEND services, please visit the 1Space directory:

East Sussex Local Offer

For comments, feedback or queries relating to the East Sussex Local Offer website or the Local Offer directory on 1Space, please email:

Glossary of East Sussex SEND Terms

Some of the terms used on this website are explained on our page, 'Glossary of East Sussex SEND Terms':

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